Services for Adults

Adult Services provides support, protection, resources, and assistance to help older adults and adults with disabilities remain as safe, independent, and connected to their communities as possible.  Whether you are seeking help for yourself, a family member, caregiver, or another adult in the community, our Adult Services team can help connect you with appropriate services and resources. 

Our mission is to assist, guide, and empower adults to reach their full potential and to maximize their quality of life.

Alamance County Social Services Adult Services unit has three units that provide the following services:

  • Adult Care Unit
  • Adult Protective Services Unit
  • Adult Services Unit

Our services/programs include:

  • Adult Care Home Case Management Services
  • Adult Care Home Licensure
  • Adult Day Care
  • Adult Placement Services
  • Adult Protective Services
  • Adult Services Intake
  • At Risk Case Management
  • Community Alternative Program for Adults (CAP/DA)
  • Guardianship Services
  • In-Home Aid Services
  • Other Services
  • Representative Payee Services
  • Services for the Blind (state)
  • Special Assistance In-Home

We're Here to Help

Finding the right services can sometimes feel overwhelming. Our Adult Services team can help you understand available programs, identify possible resources, and determine the appropriate next steps. 

For more information regarding facility licensing and their star rating please click here.

Please contact our Adult Service’s Information Line at 336-513-4760 to get more information regarding our programs and services.

If you have concerns that a disabled and/or elderly adult is being left alone, being pushed and shoved, having their money taken, or is unsafe, please call the Department of Social Services and make an Adult Protective Services referral.

To report abuse or neglect of an adult, please place a call our Adult Abuse Hotline at (336) 570-6532 Select Opt.2 or by visiting our office located at 319. N- Graham-Hopedale Road, Suite C, Burlington, NC 27217.

To make an online report 24 hours a day visit Online Report.

If the situation is an emergency, please dial 911.

For non-emergency situations during the night, holiday, or weekend hours, you may contact the Alamance County Central Communication (336) 570-6777 to request the on call social worker. Reports can also be made by contacting the Burlington Police Department (336) 229-3503 and Graham Police Department (336-570-6711) and the Alamance County Sheriff’s Office (336) 570-6300. These agencies are always open and willing to contact our on-call worker. Our worker will contact you regarding your report.